1. Introduction
By accessing or using the services provided by SkinerellaMD (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you are prohibited from using or accessing our services. SkinerellaMD provides telehealth consultations, weight management solutions using GLP-1 medications, aesthetic treatments such as Botox, fillers, PRP, microneedling, facials, and related products.
2. Services
SkinerellaMD offers professional medical consultations, health-related products, and aesthetic procedures to support your health and well-being. Our services include, but are not limited to:
• Telehealth consultations for weight management using medications like GLP-1s.
• Aesthetic services such as Botox, dermal fillers, PRP, microneedling, and facials.
All consultations, procedures, and recommendations are provided by licensed healthcare professionals. We reserve the right to withdraw or cancel services at our discretion and to update these Terms and Conditions without notice.
3. Use of Website and Services
You agree to use the website and services provided by SkinerellaMD for lawful purposes only. Any unlawful or abusive use of our services, such as hate speech, spam, promotions, or harassment, is strictly prohibited and may result in immediate termination of access to services.
4. Medical Disclaimer
All medical and aesthetic advice provided by SkinerellaMD is based on professional assessment during consultations. Any information on the website is for informational purposes only and should not be used as a substitute for direct consultation with a healthcare provider. SkinerellaMD is not liable for any health complications or adverse reactions from improper use of medications or aesthetic treatments.
5. Financial Transactions and Payment
All financial transactions for services, products, and consultations must be completed before services are rendered. Payments are processed securely through our website. SkinerellaMD reserves the right to refuse or cancel any transaction suspected of fraud or unauthorized use.
6. Liability
While we make every effort to ensure the accuracy of information on our website, we do not guarantee that our services will be error-free or uninterrupted. We are not liable for any errors in product information, service descriptions, or unavailability of services.
7. Copyright and Intellectual Property
All content on this website, including text, graphics, logos, and videos, is the property of SkinerellaMD unless otherwise specified. No content may be reproduced, copied, or used without express written consent from SkinerellaMD.
8. Account Suspension
SkinerellaMD reserves the right to disable user accounts or terminate services if any user violates these Terms and Conditions or engages in unlawful or harmful behavior.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, specifically Orange County. Any disputes arising from these terms will be resolved under the jurisdiction of the courts in Orange County, Florida.
1. Eligibility for Returns
Our return policy applies to products purchased directly from SkinerellaMD. Products must be returned within 7 days of the delivery date to be eligible for a refund. To be eligible for a return, the product must be:
• Purchased directly from the seller (SkinerellaMD)
• In its original packaging, boxed and unopened
2. Non-Returnable Items
Certain items, including prescription medications, aesthetic products (e.g., Botox and fillers), and services rendered (consultations or procedures), are non-returnable and non-refundable.
3. Reason for Return
Returns will be accepted if the product is defective, damaged, or incorrect. Products that have been tampered with, opened, or altered will not be accepted.
4. Return Process
To initiate a return, please contact our customer service at info@skinerellamd.com. Include your order number and the reason for the return. Once the return is approved, you will receive instructions on how to send the product back.
5. Refund Process
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
6. Contact Us
For any questions regarding returns, refunds, or these Terms and Conditions, please contact us at info@skinerellamd.com.
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